FAQ

Welcome to Fox Wash!

Here are answers to some frequently asked questions to help you get started:

1. Where do you offer services?

We currently serve:

Victoria
Saanich
Central Saanich
North Saanich
Esquimalt
Oak Bay
Langford
Colwood
View Royal
Sidney
Highlands
Metchosin

2. What types of vehicles do you service?

We cater to cars, trucks/SUVs and RVs, ensuring each vehicle receives personalized attention.

3. How do I book an appointment?

Booking is easy! Schedule your service directly through our website or contact us via phone.

For special requests, multiple vehicle bookings, or to inquire about special prices for businesses with multiple cars, please contact us via email. We would be happy to provide a customized quote.

4. Can I book appointments for multiple cars at once?

Each car requires a separate appointment. Please book individually to ensure we provide the best service for each vehicle.

5. Do you offer on-site services for corporate fleets?

We offer specialized corporate car wash services for businesses fleet.

6. What payment methods do you accept?

We accept major credit/debit cards, Apple Pay, as well as mobile payments such as Square. We also accept Cash.

7. Are your products eco-friendly?

Yes, we prioritize eco-friendly products and practices to minimize our environmental impact while delivering top-quality results.

8. Do you offer discounts or promotions?

Yes, we periodically offer promotions. Stay updated by following us on social media or subscribing to our newsletter.

9. Do I need to be present?

When we come to your house, you can leave the keys in a convenient spot or be there if you prefer. We provide our service based on your needs for maximum convenience.

Policy for Apartment Buildings

For appointments scheduled at apartment buildings, please ensure you have permission from the building management for our team to access your vehicle and that you have a carwash designated area.
You MUST specify at checkout that you're located at an apartment building.

Need assistance or have a specific request? Feel free to contact us directly via email. We're here to ensure your experience is exceptional.